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Shipping & Returns

 

Domestic Shipping (United States)
  • Standard Shipping (5-7 Business Days)
       - Cost: $50
       - Free for orders over $500
       - Includes tracking and insurance
  • Expedited Shipping (2-3 Business Days)
       - Cost: $50
       - Includes tracking and insurance
  • Overnight Shipping (1 Business Day)
       - Cost: $150
       - Includes tracking and insurance
 
International Shipping
  • Standard International Shipping (10-14 Business Days)

            - Cost: $80
            - Includes tracking and insurance
            - Customs and import duties may apply and are the responsibility of the recipient

  • Express International Shipping (3-5 Business Days)

            - Cost: $150
            - Includes tracking and insurance
            - Customs and import duties may apply and are the responsibility of the recipient

 

Order Processing

- All orders are processed within 3-7 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping Confirmation & Order Tracking

- You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Damages

- JHerwitt is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.

 

Customs, Duties, and Taxes

- JHerwitt is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Returns & Exchanges

- Please refer to our Returns & Exchanges Policy for information on how to return. We currently do not offer exchanges. 

For any questions regarding shipping or your order, please contact us at support@jherwitt.com or call 213-220-8698.

Thank you for shopping with JHerwitt Jewelry!